Visitors to or users of StrataPress.com’s Website and visitors to StrataPress.com-branded web pages on social media websites are referred to in this policy as “you” or a “StrataPress.com Visitor”. “You” and “StrataPress.com Visitor” also refers to users who communicate with StrataPress.com directly using StrataPress.com’s communication technology or other engagement technology or services (“StrataPress.com’s engagement technology”).
This document is also provided in order to comply with the Canadian privacy legislation, Personal Information Protection, and Electronic Documents Act, commonly known as PIPEDA.
Information Collection and Use
- Where is personal data stored?
All user personal data is stored in one or more databases that are hosted on a cloud server provided by Microsoft Azure with data centers located in Canada.
- How is personal data protected?
All personal data is transmitted over 256-bit SSL encryption. Sensitive personal data such as passwords are stored in an encrypted format.
- How will personal data be used?
Names, ID’s and Aliases are displayed to other users of StrataPress to provide an identity when communicating using our Services. Email is used for authentication of your account by StrataPress and for other users to invite selected agents to a specific page or website. Passwords are used for authentication to grant access to registered StrataPress accounts. Where offered, chat and chat history is kept and stored to provide account owners access to past chat conversations with website visitors, customers or their designated agents.
- Who will have access to personal data?
StrataPress systems administration personnel and the application development team will have access to all data.
- How long will personal data remain in the system?
The personal data stored on the application will be kept indefinitely. This is subject to change.
Information Collected Upon Registration: When you create or reconfigure a StrataPress.com account, you provide some personal information, such as your name, username, password, and email address.
Links: StrataPress may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Services.
Log Data: Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign in to our Services, interact with our email notifications, use your StrataPress account to authenticate to a third-party website or application or visit a third-party website that includes a StrataPress widget. StrataPress uses Log Data to provide our Services and to measure, customize, and improve them.
Third-Parties: StrataPress uses a variety of third-party services to help provide our Services, such as hosting our various servers blogs and wikis, and to help us understand the use of our Services. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share information with us, like a browser cookie ID or a cryptographic hash of a common account identifier (such as an email address), to help us measure ad quality and tailor ads. For example, this allows us to display information about things you may have already shown interest in.
Information Sharing and Disclosure
We do not share your personal data except in the circumstances described here.
Your Consent: At your direction, we may share or disclose your information such as when you authorize a third-party web client or application to access your StrataPress account.
Non-Private or Non-Personal Information: We may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public user profile information.
Modifying Your Personal Information
If you are a registered user of our Services, we provide you with tools and account settings to access or modify the personal information you provided to us and associated with your account.
You can also permanently delete your StrataPress account. If you follow the instructions in your Account Settings in the dashboard provided, your account will be deactivated. When your account is deactivated, it is no longer viewable on StrataPress.com. It is possible to restore your account if it was accidentally or wrongfully deactivated. To restore an account contact firstname.lastname@example.org.
Changes to this Policy